ITSM Connector – All you need to know!

Quickly resolve Production issues and reduce system downtime using ITSM Connector for SAP applications – an automated incident management tool that enables you to create support tickets in your ITSM platform from the SAP GUI.

itsm connector

ITSM Connector is principally designed to provide developers with all the information needed to recreate and solve Production incidents rapidly. A ticket is generated in the ITSM platform or ticketing solution of your choice and automatically populated with the relevant diagnostic data from where an issue occurs. ITSM Connector enables developers to start immediately on a remedy, reducing Production outages and SAP support costs.

Visit ITSM Connector for SAP Applications or download the datasheet below for more information.

Download Datasheet