Damien first joined the company in 2004 as APAC Sales Manager before taking on the separate roles of Global Sales Director, Commercial Lead – Customer Success Team. In August 2022, he was appointed Director of Services. In his role, Damien oversees and works with the pre-sales, consulting, case management, and partnership teams to ensure organizations maximize their value from a Rev-Trac investment.
He brings to the position a wealth of industry and product knowledge gained from more than 25 years in sales and strategic account management. His extensive background has given him a ‘customer first’ attitude, an understanding of the customer lifecycle, and a desire to see organizations experience continued success with their Rev-Trac solution. Damien is involved in all aspects of the business related to customers and support, enabling them to take advantage of Rev-Trac and realize their DevOps and other SAP change initiatives.
Outside of RSC, Damien likes to spend time with his family and enjoy the outdoors. He is a passionate runner who can be found gardening or indulging in another obsession, cooking, when not ‘pounding the pavement.’
The fundamental objective of DevOps is to enable businesses to become more agile, allowing the continuous build, test and deployment of SAP change to increase velocity while ensuring quality. DevOps speeds up the development process allowing you to serve your customers seamlessly and comprehensively and ultimately maintain a competitive advantage.
In the SAP world, a digital transformation is commonly associated with a migration to S/4HANA.
With a Rev-Trac – ITSM Connector integration, the testing team can automatically bundle diagnostic information from a QA system and attach it to an existing Rev-Trac request.
Ultimately, the risk is significantly reduced, and SAP IT teams can deliver high-quality SAP change at the speed of business.
Eliminating known and potential hazards is crucial to reducing risk in SAP change. You must ensure change velocity is matched by the automation tools incorporated in your SAP application development environment.
How to use Eclipse with ABAP and Rev-Trac. Software is now at the heart of every organization, and the rapid evolution of programming technology reflects the change.
In our last blog, we talked about SAP cybersecurity and transport security. Continuing with this theme, I want to discuss the ABAP Test Cockpit (ATC) and its role in securing custom code.
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No doubt automation in change and transport management is a massive game-changer. Here at Rev-Trac, it’s been our focus since the very beginning. And, our customers have experienced the benefits and ROI associated with automating their change management processes for over 20 years.
It’s no secret that ERP systems are a significant investment in time and money. Firstly, implementations are notorious for being time-consuming and expensive. Factor in ongoing expenses — such as staff resources, maintenance and upgrades, and customization — and costs can spiral upwards rapidly.
The more complex your SAP environment becomes, the more fragile it is. SAP change intelligence can prevent unplanned disruptions from becoming an expensive nightmare.
Whatever your size or industry, one thing is sure; managing SAP change can be a challenge. Keeping up with the required velocity of SAP change, tighter budgets, audit compliance, and offshore and remote workforces — are just some of the issues SAP IT teams come up against daily.
Mastering parallel development of SAP changes is crucial when migrating to S/4HANA. Discover how to manage parallel development and avoid an unscheduled system shutdown.
It is essential that SAP IT teams maintain systems stability to minimise losses – in both time and money – and to satisfy constantly changing business demands. Rev-Trac Insights can help SAP IT teams to maximise systems uptime and reduce the risk of project and release delivery incidents. In this blog, I will discuss how you can better manage your SAP systems using the Landscape Management applications Matrix, WIP Window and Cold Case.
