Chris Drake

Chris Drake
Director of Products and Services

Chris Drake is Director of Products and Services, at Rev-Trac

He first joined the company in 2007 on the front line in customer support. In the role, he gained a comprehensive knowledge of the concerns and priorities customers have from both a user and strategic decision-maker standpoints. Working in the field as an implementation consultant, Chris has a deep understanding of SAP and change management and the impact manual processes have on SAP systems stability.

Chris’s insights, experience and the customer relationships he built in various positions on the support team provide a solid foundation for his role as product manager. He has vast knowledge to draw on to understand what the markets need and determine product direction.

Outside Rev-Trac, Chris is a fitness and sport enthusiast. He likes to exercise and spends time playing ice hockey and snowboarding.

Wisdom crafted by Chris Drake

5 steps to agile development for SAP

We’ve all heard the arguments why agile won’t work in the SAP sector. Large teams are working on high-stake projects that can run for months, even years before the solution is delivered to production. At the same time, we’re talking about your organization’s systems of records, so it can be risky to deliver incomplete software to the production environment.

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How to monitor unauthorized SAP system change

We recently modernized Rev-Trac Insights to help SAP IT teams manage transports better. The new suite of apps, in combination with existing ones, let you see inside your SAP systems to prevent disruptions to business and achieve project success.

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Automation: the key to DevOps success!

Meeting continually changing business demands can be a challenge for SAP IT teams. But it doesn’t have to be. Transforming SAP application delivery is the answer, and automation is crucial to increasing the likelihood of responding accelerating SAP change without risking production system stability.

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Fast track DevOps success with Rev-Trac 8.1 Platinum

The benefits of SAP DevOps initiatives are well documented. Top of the list is massive improvements in speed and volume of SAP change with substantially reduced risk.Yet, pursuing an SAP DevOps strategy can be difficult for companies and SAP IT teams. Traditional SAP application development processes relied heavily on slow, old-fashioned manual tasks – many still in use today – and suffered from costly production outages.This is why we developed Rev-Trac – to eliminate error-prone manual tasks and replace them with automated and consistent processes to accelerate SAP application development without breaking production.

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Explanation of Rev-Trac's change control processes

How to transform your release management processes

Today, in the final blog of the SAP change management journey series, I look at the critical elements to achieve successful outcomes during the deploy phase of SAP application delivery. Here I will discuss the importance for the control of, and visibility into multiple SAP changes as your organization prepares for production deployment.
In order to master SAP change management, SAP IT teams need to deliver more change, more frequently with less risk. Making it essential to leverage tools for assessing readiness and quality of changes with predictable outcomes for release deployment to production. This ensures the quality of the build is consistent across all phases of the delivery process.

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